QUALITY

RELIABILITY

SATISFACTION OF INTERESTED PARTIES

CONTINUOUS IMPROVEMENT

The company processes and the quality system of Tesio Cooling Systems are certified by RINA and comply with both the UNI EN ISO 9001 and the IRIS (ISO / TS 22163) standards, for the railway market, which enriches the Company's curriculum since 2011 . The quality system is also integrated with the environmental one and is certified by SAI GLOBAL in compliance with the UNI EN ISO 14001 standard. The quality requirements of our welding processes are certified by BUREAU VERITAS and comply with UNI EN ISO 3834-2 and UNI EN 15085-2 (level CL2), the standard for welding in the railway sector.

Tesio Cooling Systems approach to quality, verified over the entire life cycle of the product, is concentrated on the following aspects:

  • 1. TECHNICAL-COMMERCIAL PHASE

    In response to a request for evaluation issued by the customer, the first step focuses on the feasibility analysis of the article requested with the proposed heat exchange characteristics and the verification of the technical-commercial feasibility of the product with attention to the customer’s specifications;

  • 2. DESIGN AND PROTOTYPING PHASE

    The company know-how is managed through standardized methodologies. All the design elements are taken care of: from functional dimensioning to calculation, to the selection of the most appropriate production technologies for the realization. The care of the prototyping phase is the first moment of operational control, in which all the design elements are checked on site;

  • 3. EXPERIMENTAL TESTS PHASE AND VALIDATION

    Once the prototype has been made, the experimental tests on the product, carried out thanks to the internal laboratories, verify all the functional performances and contribute decisively to the validation of the object which must meet all the technical and quality requirements of the customer;

  • 4. SERIAL PRODUCTION PHASE

    Production engineering ensures efficient and effective processes during the production of the product, guaranteeing control during all construction phases. An attitude for continuous improvement allows us to seek ever better construction efficiency;

  • 5. CUSTOMER CARE AND AFTER MARKET PHASE

    customer satisfaction is guaranteed not only with product compliance, but with the responsiveness and high quality standard of the services that accompany it. Once the product’s life cycle is over, the company guarantees that the spare parts required in the years to come will maintain the same quality standards agreed for the originally validated product.

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Continuous updates and internal training programs have allowed Tesio Cooling Systems to have a widespread and shared culture of the quality system at all company levels of the organization chart, from management to the workforce, making all process actors aware and responsible for the importance of their role.
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